At WarriorBabe Health, we work to deliver your order reliably to members across the United States. The following outlines our shipping policies, including scheduling, delivery expectations, and what to do if there is an issue with your shipment.
Shipping Coverage
We ship within the United States only. All 50 states are eligible. We do not ship internationally.
Order Processing
Your order is processed and sent to the pharmacy only after a licensed provider reviews your intake and approves your treatment. All clinical visits are virtual. If your provider requires lab work, your order is held until your results are returned.
Renewals
Subscription products are charged automatically at the frequency you selected at checkout, unless you cancel before your renewal date. A reminder email is sent 7 days before every renewal.
Pausing or Canceling
You can pause your subscription until you are ready to resume. Your membership stays active while your subscription is paused.
You can pause or cancel in your WarriorBabe Health account, or Member Support can do it for you. Cancellation takes effect at the end of your current billing period. Full details are in our Refund, Shipping, and Subscription Policy.
Dispatch and Delivery
Delivery time varies by location. We do not guarantee a specific arrival date.
Exceptions and Delays
Weather, holidays, and supply issues may delay a shipment. You will be notified if your order is affected.
Responsibility for Address Accuracy
You are responsible for keeping the shipping address on your account current and accurate. WarriorBabe Health is not responsible for shipments delayed or lost because of an incorrect or outdated address. To update your address, log in to your WarriorBabe Health account and edit it under Account settings, or contact Member Support at support@warriorbabehealth.com.
Order Confirmation and Tracking
A confirmation email is sent when your order ships. It includes tracking details where available.
Damaged Shipments
Contact us within three (3) days of delivery. A photo of the damaged product is required to open a claim. Keep the product and all shipment materials until your claim is resolved. Damaged items may be eligible for replacement.
Lost Shipments
Contact us if tracking shows your order as delivered and you have not received it, or if your order has not arrived within three (3) days of the expected delivery date. We will investigate.
Contact Us
For questions about a shipment, email support@warriorbabehealth.com. Include the name on your account and your tracking number, if you have it.